Terms of Service

1. Who these terms are between

These terms are between Sirin OÜ, a company registered in Estonia

(registry code 16315993, address Nõmmiku/1, Kibuna küla, Saue vald, 76313 Harju maakond, Estonia) — "Sirin",

"we" — and the organisation that opens an account — "you", "the customer".

They apply from the moment an account is created, whether or not anything is

paid for.

A person who applies for a job through the service is a candidate. They are

not a party to these terms and never agree to them. What happens to their data

is governed by the Data Processing Agreement and the candidate privacy notice.

2. What the service does

Sirin reads a CV a candidate uploads, asks the candidate about anything the CV

does not answer, and scores the candidate against every open advert you have

published. It produces a ranking and a written explanation of it.

The ranking is advice. It does not reject anybody, it does not decide

anything, and it is not a substitute for your judgement. You keep every hiring

decision, and you are responsible for the decisions you make. This is a

condition of using the service, not a disclaimer — see §7.

3. Your account

You are responsible for who you invite and what they do. Roles (owner, admin,

recruiter, hiring manager, viewer) limit what each person can see and change;

choosing them correctly is your job.

Tell us promptly if you believe an account has been compromised.

4. Plans, payment and limits

Plans, prices and included volumes are those published at sirin.ee/pricing

at the time of purchase. All prices are exclusive of VAT.

• Billing is monthly in advance, through Stripe. We never see your card.
• Applications beyond your included volume are not refused. They are billed

at the overage rate for your plan. Refusing an application would penalise a

candidate who has no idea a limit exists.

• Adverts are capped by plan. That cap is enforced.
• A trial is 14 days and 25 applications. When a trial runs out, candidates

can no longer apply. When a paid plan runs out of included volume, it keeps

working and you are billed. That asymmetry is deliberate.

• We may change prices on 30 days' notice, effective at your next renewal.

You may cancel before it takes effect.

5. Cancelling

Cancel at any time, from the billing screen or Stripe's portal. You keep access

until the end of the period you have paid for. We do not refund part-months,

except where law requires it.

On cancellation your adverts close. Candidate data is deleted on the schedule in

retention-schedule.md, not on the day you cancel — the retention clock exists

partly to protect the candidate and partly to protect you if a hiring decision

is later questioned. Ask us and we will export what you hold, in a machine

readable form, at no charge, within 30 days of cancellation.

6. What you must not do

See acceptable-use.md. In short: do not use the service to discriminate, do

not upload data you have no right to, do not attempt to make hiring decisions

automatically without a human, and do not resell the service.

We may suspend an account that is doing any of these. Where we can, we will ask

first.

7. The line between us — this section matters

You are the employer. You decide the criteria, you read the ranking, and you

decide who to interview and who to turn down. You are the controller of the

candidate data in your workspace.

We provide software. We do not decide who is hired, we do not make

recommendations about protected characteristics, and we do not warrant that any

candidate is suitable.

If you configure the service to weight criteria in a way that discriminates

unlawfully, that is your decision and your liability. The service records the

weights you set and when you set them, precisely so the question can be

answered later.

8. Availability

We aim for high availability and do not promise a specific uptime figure at this

stage of the company. Saying "99.9%" without the engineering and the credits

behind it would be a promise we have not built.

We may take the service down for maintenance, and will give notice where the

work is planned.

9. Our liability

Nothing here limits liability for death or personal injury caused by negligence,

for fraud, or for anything else that cannot lawfully be limited.

Otherwise, and to the extent the law allows: **our total liability in any twelve

month period is limited to the fees you paid us in the twelve months before the

claim.** We are not liable for lost profits, lost opportunity, loss of goodwill,

loss or corruption of data beyond our restoring it from backup, or the

consequences of a hiring decision you made — whether or not we were told such

loss was possible.

That cap does not apply to what you owe us under §9a. An indemnity capped at the

fees you paid would not be an indemnity.

9a. What you promise us

These are warranties, not description. You give them each time you use the

service, and they are the basis on which we agree to process candidate data at

all:

• You have a lawful basis for processing every candidate whose data reaches

your workspace, and you have given them the information Article 13 requires.

Our candidate privacy notice helps you do that; it does not do it for you.

• A person makes every decision. You will not use the ranking as the sole

basis for rejecting anybody, and you will keep meaningful human review in

your process. The service is built so that this is the only way it can be

used; you agree not to work around it.

• You will not use the service to discriminate on any protected

characteristic, and you will not configure requirements as a proxy for one.

• You are the deployer under the EU AI Act and will meet a deployer's

obligations, including human oversight, informing affected workers where

required, and keeping the logs the Act expects. We are the provider and meet

a provider's obligations. Neither of us takes on the other's.

• The adverts and the criteria are yours. You have the right to publish

them and they do not infringe anybody's rights.

If you break one of these and somebody brings a claim against us because of it,

you will cover our reasonable costs, damages and legal fees in defending it.

We will tell you promptly about any such claim, let you take the defence if you

want it, and not settle it without asking you.

9b. What the software is, and is not

The service is provided as it is. Beyond what these terms say expressly, and

to the extent the law allows, we give no warranties — no warranty of

merchantability, of fitness for a particular purpose, or that the service will

be uninterrupted or free of error.

A score is an estimate, not a finding of fact. The ranking is produced by a

language model reading text and comparing it against requirements you wrote. It

can be wrong about a person in both directions. It is decision support, and the

whole design — the evidence quoted beside every verdict, the weights you

control, the fact that nothing is ever auto-rejected — exists so that a person

can catch it being wrong. Using it as anything other than a reading order is a

use we neither intend nor support.

We do not warrant that any candidate is suitable, available, truthful about

themselves, or legally entitled to work. Verifying that is hiring, and hiring is

yours.

9c. Things outside anybody's control

Neither of us is liable for failing to perform because of something genuinely

outside our reasonable control — network and hosting failures at a provider,

the unavailability of a model provider we depend on, acts of government, war,

industrial action, or natural events. We will tell you what has happened and

what we are doing about it.

9d. What survives

Sections 9, 9a, 9b, 10, 11 and 13 carry on after these terms end, along with

anything else which by its nature is meant to.

10. Confidentiality

Each side keeps the other's non-public information confidential and uses it only

to perform these terms. This does not cover information that is public, already

known, independently developed, or required to be disclosed by law.

11. Intellectual property

We own the service. You own your adverts and your data. You give us only the

licence needed to run the service for you — to store, process and display your

content to your own users and to the candidates who apply.

You may use the service for your own hiring. You may not copy it, resell it,

reverse engineer it, or use it or anything learned from its inside to build a

competing product.

We do not use your data, or any candidate's, to train models. Our model

provider is engaged on terms that exclude training on submitted content.

12. Changes to these terms

We may change these terms on 30 days' notice by email to the account owner.

If a change materially reduces what you get, you may cancel before it takes

effect and we will refund any unused prepaid period.

13. Law and disputes

These terms are governed by Estonian law. The courts of have exclusive jurisdiction.

If we disagree, both sides will try to resolve it in good faith before going to

court.

14. Reaching us

info@sirin.ee · Sirin OÜ, Nõmmiku/1, Kibuna küla, Saue vald, 76313 Harju maakond, Estonia